Our Customer Reviews

 For those who have written to us, thank you! Feedback is incredibly important to other customers as well as our business. Our reviews are now stored on TrustPilot and Etsy. You can view them following these links:

https://uk.trustpilot.com/review/opocrochet.com 

https://www.etsy.com/uk/shop/OPOCROCHET#reviews 

If you have made a purchase and would like to submit a review, you may do so via our contact pageTrustpilot, or Etsy.

 

What Our Customers Are Saying (archived):

"Beautiful products which arrive very quickly and are a total joy to use Excellent customer service I would well recommend this shop and their products" - C, UK

"They were very fast to deliver and they were very keen to make sure that my furls odyssey hook arrived safely. Will definitely use them again." V, UK

"Excellent service, well packaged." M, UK

"They have been helpful and have patience with me from start to finish. Everything is well packaged. Along with fast delivery. Thanks" - V, UK

"Great service, beautiful hooks, beautifully packaged, a very gratefully received birthday present. Thank You Very Much Opocrochet X" S, UK

"Very Good service with rapid delivery and kind assistance." A, Netherlands

"Absolutely brilliant from start to finish! Love the hooks,fast delivery and customer service is second to none!" - J, UK

On EGO grips: "Love this. Exactly what I was looking for. No more pain crocheting. Going to order more :)" A, UK

On Odysseys: "So often items which come with a lot of hype are disappointing. This Furls Odyssey hook is an exception to that rule. I have inflammatory arthritis and normally can't crochet for very long in one sitting. This hook is so comfortable to hold and use that crocheting barely has any negative impact on my arthritis at all and I can use it for much longer than any other hook I have tried. It really is quite miraculous and has to be tried to be believed!" - R, UK

"Beautiful as you’d expect and Christina helpful and engaging. Arrival as advised. Would recommend this shop 👍😊" - J, UK

" Another brilliant hook which was brilliantly packed and received the morning after ordering. I definitely recommend both the shop and Furls hooks, they are incredible."- S, UK

"Beautiful products which arrive very quickly and are a total joy to use Excellent customer service I would well recommend this shop and their products" - C, UK

"Wonderful seller. I did not know that I should have put a code in to claim a refund, but the seller gave me the refund despite that. Lovely communication when I asked a question in an email & to top it all, the hooks are marvellous." - A, UK

"Brilliant service , bought at 8.30 in the morning - with me the next day - Christina is wonderful , answering any questions, quickly and honestly. The furl hooks that I bought are brilliant- I have arthritis and I have found that these make it possible for me to crochet all day. Something that I had thought was a thing of the past. I continue to add to my continue as my purse allows . Thank you" - L, UK

"Opocrochet is an excellent seller. I asked them to let me know when a particular hook was available & they were as good as their word. This doesn`t seem to happen often nowadays so it was very refreshing when it happened here. Their customer care has been wonderful & I cannot think of any cons to say about them." A, UK

"From UK to Thailand the service was very quick and the Furl Odyssey Crochet Hook is my new fave. Definitely highly recommend this hook - it’s make my work more easier and quicker. ThankYou!" - E, Thailand

"Pleasantly surprised by the packaging! Quick, efficient order and delivery. High quality Products and so pleased I've found a UK distributor. Will be returning again as a customer." - A, UK

"There is such a wide range of Furls hooks available with OpoCrochet, it is now my go to site for all things Furls related in the UK. The delivery was quick and the hook was packaged really well. I would highly recommend using this site for anyone wanting to purchase Furls hooks in the UK." - C, UK

"Amazing service, ordered at around 9am and it arrived the next day!! Saving up for my next purchase!! Thank you 😊" - C, UK

 "Marvellous hooks, marvellous seller...Christina has gone well over and beyond normal helpfulness and I can't speak highly enough of her. I will have no hesitation in buying from Opocrochet again. Thank you." - A, UK

"My new favourite hook, I thought I was in live with the Alpha series, but the resin Swirls are more comfortable for me, and glide better. Christina is a lovely seller, I always receive my hooks very quickly and perfectly packaged. This particular hook is the Strawberry one, it has the prettiest colours, even though it's less swirly than the others." - M, UK

"Fabulous products and first rate service. Would heartily recommend to all" - L, UK

"As always, I received excellent customer service from OpoCrochet;
• great website - clear and easy to navigate 
• good range of great quality products
• great price range across all price points
• kept informed from the point of ordering, to dispatch (inc.tracking) and queries
• item arrived on time

• item very well packaged" - O, UK

"5 stars: Excellent – no reservations, I would recommend this company to anyone." - L, UK

"Great hook and very quick service" - D, UK

"Brilliant service, outstanding product (Furls odyssey) difficult to get in the UK and at such a good price. High recommended." - H, UK

"5 stars - very happy with my new crochet hooks! Great communication, very fast shipping, overall excellent experience !!!!! Looking forward to purchasing from OPO Crochet again in the future ......highly recommend!" - J, USA

"And another perfect purchase from opocrochet ... transaction was relaxed as usual and my new furls odyssey crochet hook is just awesome! ... stunningly pretty and the hook itself is so outstandingly smooth ... I really love these hooks! ... although I usually preferred holding my hooks the pencil-like way, I switched to the other way to use these hooks efficiently and my crocheting really got more evenly and my hands stay remarkably more relaxed ... best choice for me!" - M, Germany

"Thank you for the opportunity to review my experiences with and purchases from OPO Crochet. After very recently discovering the OPO website, I decided to purchase the Furls Alpha wood crochet hooks in various sizes. The communication, speed of receiving my orders, and overall experience was extremely positive; definitely 5 stars!!!!! What a pleasure purchasing from OPO Crochet and I look forward to purchasing again! Thank you Christina for your knowledge, patience, helpfulness, and kindness each and every time .......As a crocheter with arthritis, I highly recommend the Furls Alpha Wood crochet hooks available from OPO Crochet." - J, USA

"Wonderful, friendly customer service & very fast postage! I'll definitely be shopping with OpoCrochet again and again. I have already recommended them to family and friends." - R, UK

"Absolute fantastic American product now available in the uk by this brilliant company. Wonderful customer service." - L, UK

"And another perfect purchase from opocrochet ... transaction was relaxed as usual and my new furls odyssey crochet hook is just awesome! ... stunningly pretty and the hook itself is so outstandingly smooth ... I really love these hooks! ... although I usually preferred holding my hooks the pencil-like way, I switched to the other way to use these hooks efficiently and my crocheting really got more evenly and my hands stay remarkably more relaxed ... best choice for me!" - M, Germany

"5 stars - very happy with my new crochet hooks! Great communication, very fast shipping, overall excellent experience !!!!! Looking forward to purchasing from OPO Crochet again in the future ......highly recommend!." - J, USA

"Brilliant service, outstanding product (Furls odyssey) difficult to get in the UK and at such a good price. High recommended." - H, UK

"Great hook and very quick service." - D, UK

"I am so enjoying this hook. My hands do not cramp and I can crochet for hours. BEST investment in the world!" - Y, USA

"An absolute dream to handle and work with! I was a bit worried about how fragile the hook looks and feels, but it’s quite sturdy as well as really light and pretty to look at! Excellent customer service from OpoCrochet - as always." - R, UK

"If you are worried about the price - don’t be - they are worth every penny - I have arthritis and these hooks enable me to crochet without pain in my joints - they are wonderfully weighted and don’t seem to require any effort at all - gliding through the wool brilliantly - opocrochet is a wonderful site - Christina is wonderful at replying to queries and the response time from Order to dispatch is fantastic - they were well Packaged and arrived before they were due - would buy again - in fact I’ve just ordered three more hooks .. can’t say fairer than that xx" - L, UK

“Opocrochet are amazing - I bought a furls hook from them and finished my transaction over breakfast - before lunch the same day I received an email telling me that my beloved hook had been despatched and would be with me tomorrow xx absolutely amazing service . My furls hooks are lovely and I can’t wait to buy more as my purse allows . I have arthritis and these hooks are seriously comfortable and I can crochet for hours without pain - I finally treated myself to them because I couldn’t stand not to crochet and I was finding the pain becoming intolerable- I am so glad I did , they are absolutely, fantastically comfortable and you will not be disappointed - thank you so much xx” – L, UK

“A lovely hook and an excellent seller, thank you. I'll be back for more!” – A, UK

"Fantastic seller, very fast delivery. I love the furls hooks." – M, UK

“Very friendly communication and speedy delivery of the item ordered. I am very pleased with the whole transaction!” – B, Switzerland

“Received my beautiful hook well within the timeframe given even with it being over the New Year bank holidays! Just started using it for the first time yesterday and its an absolute dream to work with! So good in fact I'm now on a waiting list for the purple handled hook! Excellent service from the seller and so happy I've found a decent seller of Furls hooks in the UK .” – L, UK

“Unbelievably beautiful ... the wood is so pretty and the finish is smooth as silk ... awesome ... and it works effortlessly ... amazing!” – M, Germany

“I love this hook, it looks and feels fabulous. I know what I'd like for birthdays and Christmases from now on! Christina is a lovely seller, making the buying online experience feel like a personal interaction! Thank you!” – A, UK

“Fabulous hooks. I only have one more to go before I have the full set. That's how much I love them.” – J, UK

“Super merci beaucoup il est trop beau 😍 Merci à OpoCrochet pour sa gentillesse et sa disponibilité 👍” – C, France

“Amazing- I am just waiting for the others to be in stock to order more x”- A, UK

“Absolutely beautiful, excellent service, thank you 😊” – J, UK

“My colour choice was out of stock but I received a lovely email apologising and offering a refund or alternative. I went with my 2nd choice of the red/gold Odyssey hook and frankly couldn't be happier as it's lush, I'm kinda glad the white was out of stock. Fabulous seller who responded quickly and posted equally quickly. Will def be back for more to add to my collection.” – N, UK

“Super Nadel, einwandfreie Abwicklung, gerne wieder” – L, Germany

“Shipping is super quick on these fabulous crochet hooks. Once you try them you'll never want any other hook.” – J, UK

"I think the finish of the hook is lovely but I don't use it. I hold my hook like a pen and this hook doesn't suit it. It's too heavy and I need out to balance like my other favourite hooks." - R, UK (Update: We reached out to R but she didn't want to return or exchange the hook because she loved it!)

“The EGO grip really helps me use my Apple Pencil, the lovely lady who runs this shop was so helpful and sent it to me next day. Great shop and useful grip” – H, UK

“Simplement beau. Design élégant parfait pour un cadeau. Merci pour tout !” – N, France