To request a return, go to our Returns Centre for information and to submit your ticket: http://return.clicksit.com/shop/opocrochet To check the status of your return visit https://opocrochet.com/a/returns
Do remember that when you return a hook to be sure to wrap it carefully and box it as items can be dropped or crushed in the post. Tracking is recommended for items over £20 in value. Please do not return your hook in an envelope. Any questions, do get in touch.
If you need to exchange an item, or want to discuss an issue, please contact us directly at email@example.com.