Returns and Exchanges

For returns or exchanges, please contact support@opocrochet.com with your order number and reason for return/exchange.

It is very important you do not post your hook in an any sort of envelope. Use a box, and wrap your item(s) carefully using padding, as items can easily be dropped or crushed in the post. Please enclose your order information and instructions.

Bear in mind the postage rate should be appropriate for the value of the item should it be lost of damaged on its return journey. Your local postal service can advise. Returns should be addressed to:
OpoCrochet
The Old Post Office
31 East Lockinge
Wantage
Oxfordshire OX12 8QD
Great Britain